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How long will my order take to arrive?
What is your return policy?
What payment methods do you accept?
Will I be charged tax?
How should I care for my jewelry?
Do you sell wholesale?
Do you take custom orders?
How long will my order take to arrive?
Items are usually posted in 1-4 days.
Domestic items are shipped First Class with delivery confirmation. Shipping can take anywhere from 5 to 10 days. If it takes longer than 14 days please let me know.
If you need your order quickly I can ship it to you via 2-3 day Priority Mail with a tracking number for $5.60.
Let me know if you would prefer this and I'll email you a new Paypal invoice.
International shipping time varies by country.
International items are shipped First Class International Mail. Shipping can take anywhere from 8 to 12 days. If it takes longer than 14 days please let me know.
Italy: Shipping to Italy is very slow, the mail service there seems to be rather unreliable. I'm afraid due to this fact I cannot replace items lost in the mail to Italy.
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What is your return policy?
If you wish to return or exchange an item email tilly.bloom@gmail.com within 3 days of receipt in order to proceed with a return or exchange. Any product to be exchanged must be returned in its packaging, with all labels, unused and undamaged within 14 days. Refunds will be paid, less the price of postage. It is recommended that you use delivery confirmation to prevent loss. No responsibility can be accepted by TillyBloom for loss of returned products not sent with tracking. Exchange options can be discussed via email. Note: All items are thoroughly examined just prior to being shipped to ensure high standards.
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What payment methods do you accept?
I accept payment via Paypal and Google Checkout. Sorry, no checks or money orders.
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Will I be charged tax?
Residents of the State of New York sadly must pay sales tax of 8.375%.
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How should I care for my jewelry?
- Wear jewelry ink side up, smooth side down
- Do not expose the design to water, sweat, cosmetics or extreme heat
- Snap hair clips from the middle, not from the edge of the plastic
- Handle your jewelry & accessories gently
- Do not eat (seriously, they aren’t tasty)
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Do you sell wholesale?
Yes, please contact tilly.bloom@gmail.com for information.
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Do you take custom orders?
Sure, if you have an idea for a design, or for instance, would like a necklace design made into a brooch, contact me with details at tilly.bloom@gmail.com
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